Why Richmond needs this specifically
Richmond’s mix of early-1900s bungalows and newer infill means lateral age varies house to house, so a backup in one home doesn’t tell us anything about the one next door.
What to know before you call
Standing sewage in an occupied room is an active health hazard from the first minute — see the sewage backup cleanup hub for the full first-hour response steps. See the full sewage backup cleanup breakdown →