A real person answers, day or night, and asks a few quick questions: what backed up, where, and how much water is involved. No forms, no callback queue.
Portland, Oregon · 24/7 emergency sewage response
Our Process
What happens from the moment you call to the moment your home is clean, disinfected, and documented for insurance.
Every sewage or black water call in Portland, OR follows the same five steps below — no guesswork, no skipped documentation. Call (971) 434-5079 and we'll walk you through what to do until we arrive.
Step by step
From your call to a documented, disinfected home
A sewage or black water emergency is stressful. Here's exactly what to expect once you call Portland Sewage Cleanup.
Our crew inspects the source and extent of the sewage or black water intrusion, checks for Category 3 contamination, and explains the plan before any work starts.
Standing sewage and black water are extracted with pumps and wet-vacs rated for Category 3 contamination. Unsalvageable porous materials are removed and discarded.
All affected hard surfaces are disinfected with EPA-registered products, then the structure is dried and dehumidified to prevent secondary damage and mold growth.
We photograph, measure, and record the damage — moisture readings and an inventory of affected materials — so your insurance claim has the evidence it needs. We follow up to confirm everything checks out dry.
Serving all of Portland, OR
Sewage backing up right now?
Call and we'll walk you through the first steps while a crew heads your way.
(971) 434-5079 Call-only — no forms, no waiting on a callback